Privacy Policy

1. The Scope

1.1 This policy describes the types of Personal Data the Company collects about natural persons and how it processes, shares with third parties, secures, and otherwise handles it.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or by combining additional information that we have or can access.

1.3 The Policy defines "processing" as a process involving the use or collection of Personal Data. It includes the management, structuring, and storage of Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect or request information from anyone younger than 18 years old. We do not knowingly permit such persons to use our services. If we become aware of any information relating to children, we will delete it as quickly as possible.

2. What Personal Data Do We Have on You

2.1 If you access the service and channels, or visit our website, we collect Personal Data. We may ask for your Personal Data in certain cases.

2.2 Dans d'autres cas, nous recueillons vos Données personnelles en analysant l'utilisation de nos Services ou de nos canaux de service, ou en recevant vos informations de la part de nos partenaires tiers.

3. No Requirement to Disclose Personal Information

3.1 You are not required to provide Us with any personal Data. However, in certain circumstances, you may not need to supply Us with any Personal Data. This may prevent Us from providing the Services or prevent users from accessing the website.

4. What Personal Data We Collect

4.2 The information you collect is not personal information and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data that you choose to provide to Us when you connect with a third-party online trading platform through Us.

4.4 Personal information that you specifically provide to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 Your Personal Data is processed by the company for the purposes set out in this section, in accordance with the applicable legal basis.

5.3 Contact Us via email for more information about the processing required to protect legitimate interests.

5.4 Vous trouverez ci-dessous une liste des raisons et des fondements juridiques pour lesquels nous pouvons utiliser les informations que vous nous fournissez:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, as well as user experience analysis.

6.2 You may also ask us to provide specific Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you provide to Us with those third-party trading platforms. The use of your Personal Data will then be subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This may provide the Company with the resources it needs to enhance and improve the products and services it offers its customers.

6.4 In the event that it is necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or any other company in the group, if such a transaction occurs (including the transfer or sale of assets belonging to the Company or any other company in the group) or as part of any merger, restructuring, consolidation or bankruptcy involving the Company or any other business in the group.

7. Cookies and Services from Third Parties

7.1 Des services tiers, tels que ceux qui diffusent des publicités sur notre site web ou des sociétés d'analyse, peuvent être utilisés. Ces entreprises peuvent également utiliser des cookies ou d'autres technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve the user experience, remember your preferences, and tailor the products and services you may like. Cookies are also used for statistics and analytics.

7.3 Certains cookies que nous utilisons sont des cookies de session. Ils sont temporairement téléchargés sur votre appareil et restent actifs pendant une courte période, jusqu'à la fermeture de votre navigateur. D'autres cookies sont persistants. Les cookies persistants restent sur votre appareil pendant un certain temps après la fermeture de votre navigateur. Ils sont utilisés pour aider le site Web à vous identifier comme un utilisateur revenant et permettre aux utilisateurs de revenir sur le site Web.

7.5 Toutefois, veuillez noter que certaines fonctionnalités du Site Web, ou l’ensemble de celles-ci, pourraient ne pas fonctionner comme vous l’attendez si cela se produit.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain Personal Data about you for as long as necessary to fulfill the purpose of processing Personal Data, as described in this Policy, or for longer periods as permitted by applicable law, regulations, policies, and orders.

8.2 We'll share your information with third-party trading platforms for 12 months. If you agree, we will continue sharing your data for another 12 months.

8.3 We regularly review the Personal Data we retain to ensure it is no longer needed.

9. International Transfers

9.1 Your personal information may be transferred to other countries (i.e. your personal data may be sent to a third country or to international organizations). Company takes all necessary steps to protect the Personal Data you provide and ensure that users can exercise their rights and access effective legal remedies.

9.3 The Company may provide information about the security measures it uses to protect your Personal Data transferred to third-party countries or international organisations. Send an email to: support@guadefin-hub.fr

10. Security of Personal Data

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.

10.3 In the event of legal obligations or other obligations beyond our control, we may be required to provide your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security applied to your Personal Data by those third parties.

10.4 Personal Data cannot be transferred over the web in a completely secure way. The Company cannot guarantee the security of Personal Data you transmit to Us via the internet.

11. Hyperlinks to Third Party Websites

11.1 Des liens vers des sites et des applications tiers sont proposés sur le site web. Ces sites et applications ne relèvent pas de la supervision de la Société. Nous ne sommes pas responsables de la collecte ou du traitement des Données personnelles par ces sites ou applications. La présente Politique ne s'applique pas aux actions effectuées via ces sites ou applications.

11.2 When you visit any third-party website or app, we recommend that you read their privacy policies before deciding to access or use their apps. We also suggest that you provide them with any Personal Data.

12. Modifications to This Policy

12.1 This Policy may be changed at any time. If we change this Policy, we will notify you by posting the updated Policy on our website.

12.2 En outre, lorsque nous apporterons des modifications importantes à cette Politique, nous tenterons de vous en informer par les moyens que nous jugerons appropriés et publierons une annonce sur notre site web.

12.3 Toute modification, sauf indication contraire explicite, prendra effet après la publication de la Politique révisée.

13. Your Rights

13.1 You are entitled to ask us to verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data that We do not require. You may also restrict the scope of the types of processing of personal information.

13.2 If you are a resident of the EEA, please refer to this page. These rights are available to you regarding the information you provide in connection with your Personal Data. You may request to exercise your rights by sending an email to the address below.

13.3 Access rights The Company may verify the accuracy of the Personal Data being processed about you. If so, you are entitled to access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it. The right to access Personal Data must not conflict with the rights and freedoms of others. If the request is detrimental to the rights and freedoms of another person or their rights, the Company may refuse to comply with the request or limit its ability to fulfill it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You are entitled to request the rectification of any incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following reasons apply: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your Personal Data based on legitimate interests pursued by Us or by a third party; (e) Personal Data are processed unlawfully; or (f) Personal Data must be erased to comply with the company's legal obligations. This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under European Union law or Member State law; or (b), to establish, exercise or defend legal rights.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you may ask the Company to limit the processing of your Personal Data. If you request that Personal Data be restricted, it may only be retained with your consent or to establish, exercise or defend legal rights, to protect the rights of another natural person, or where there is an important reason of significant public interest within the European Union or a Member State.

13.7 Right to data portability If processing is carried out by an automated system and is based on your consent or on a contract to which you are a party, you have the legal right to receive the Personal Data you have provided to the Company. You are also entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right of erasure. The right to data portability must not adversely affect the rights or freedoms of others.

13.8 Right to challenge The right to object at any time to any use of Personal Data concerning you based on legitimate interests pursued by the Company or a third party is available to you. This right is not limited to profiling based solely on those legitimate interests. If we are able to demonstrate compelling legitimate grounds for processing Personal Data, we may continue to do so unless you can show that your rights, freedoms, or interests override those grounds, or for the establishment, exercise, or defense of legal claims. With regard to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to refuse consent You may withdraw your consent to Our processing of your Personal Data at any time. This will not affect the legality or lawfulness of any processing carried out on the basis of your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may also submit an appeal to a supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. The laws of the European Union and Member States may restrict your rights in relation to your Personal Data, as described in this section 13.

13.10 Nous vous fournirons les informations demandées au titre des droits prévus à la section 13 du présent accord dans un délai d'un mois suivant la réception de votre demande. Ce délai peut être prolongé jusqu'à deux mois si nécessaire, selon la nature de la demande ainsi que le nombre de demandes. Dans le mois suivant la réception de votre demande, nous vous informerons de toute prolongation ainsi que des raisons.

13.11 Dans la mesure où cela n'est pas contraire aux dispositions de la section 13 de la loi, les informations que vous demandez au titre de vos droits en vertu de la section 13 seront mises à votre disposition gratuitement. Si la demande n'est pas justifiée ou excessive, notamment si elle est répétée, nous pouvons facturer un montant raisonnable afin de couvrir les frais administratifs liés à la fourniture des informations ou à la notification de l'action demandée. Nous pouvons également ne pas donner suite.

13.12 If we have doubts about the identity of the person who submitted your request We may ask the person making the request to provide reasonable proof of identity.